Exceptional Care—Exceptional People

May is an important month at Trillium Health Partners because many of our professional medical staff are recognized then for their essential contributions to a new kind of health care for a healthier community.

Every day—from nurses to physicians, pharmacists to technicians—Trillium Health Partners provides exceptional care at every ‘touch point’ of our patients’ and families’ care journeys. This happens because of our people, who make us strong.

Always Closer to HomeMarianna and Miroslave Kapala
Like the Kapala sisters, who are both doctors at our Mississauga and Queensway Health Centre sites. Marianna is a general surgeon and Miroslava is a cardiac anaesthesiologist and both were also early teen volunteers at Queensway Health Centre.

“Our first ‘job’ was at the Queensway site,” says Marianna, “where I now see patients.” Asked about what specifically inspires her to provide exceptional care, Marianna says, “I was inspired by my parents and by the doctors and nurses who made time to encourage me when I was a volunteer.”

Miroslava was in turn inspired by her elder sister: “Marianna inspired me to pursue anaesthesia and it was a great fit—I’m passionate about my work.”

Growing up in the same neighbourhood as the hospital they work for has a special meaning for them. “This is our community,” says Marianna. “When I started at Trillium Health Partners, I remember thinking, ‘it’s great to be back!’” “For both of us to work here and together is a very special thing for us,” agrees Miroslava.

Konstantina Katsikis and Helen Taylor-Evans‘Making it Better at the Bedside’
Lab technologists Helen Taylor-Evans and Konstantina Katsikis enable exceptional care through their Point of Care Testing (POCT), a rapid diagnostic program that tests patients at their bedside. Taylor-Evans and Katsikis provide comprehensive training for over 3,000 nurses on how to administer these tests.

“Our lab is very busy, and many times caregivers need test results immediately to provide the absolute best possible care,” says Katsikis. “For example, glucose-metre testing takes six seconds for results, whereas the lab can take up to 45 minutes.”

“We love to be at the front lines of care,” says Taylor-Evans. “I know we’re part of something special as we work with so many different care teams—it’s thrilling to know that we’re helping patients right where they need it most, when they need it most.”


Our Patients—The Centre of All We DoAndres Gomez
No matter the medical area, our entire team works together for the best possible care. Says Emergency Department (ED) registered nurse Andres Gomez: “The ED can be unpredictable and challenging, but I always feel we keep patients and their families at the centre of what we do and seek changes that matter to our patients.”

Dr. JhasDr. Sumit Jhas, a neurointerventionalist (a type of brain surgeon), feels the same: “It’s an honour to impact people’s lives—helping those with serious injuries get back to their families and life routines is the best part of my job.”

Many hands on the front lines and out of sight are always working harder—working together—to make our hospital a leading health care organization. Trillium Health Partners is proud of our entire team—from allied health professionals, to nurses, to physicians—for their daily commitment to exemplary quality across our hospital. Together we are strong.

 

>> Did you know that Trillium Health Partners has over 10,000 professional and support staff, volunteers, and medical learners across our three hospital sites? Please make a donation today in honour of a Trillium Health Partners caregiver.